Your new offering ships with a paperwork problem.
Every engagement now needs data terms before any work starts.
Where this goes.
Paid media, analytics, a CDP build — the new service line touches client data.
Every engagement now needs a DPA before anything flows.
The first contact forwards it to legal. The start date moves.
The first “I can’t sign this” — forwarded to legal, start date moved.
“Accept terms” is not “Sign.”
Same terms, a different reflex. A request to sign enters legal routing and invites redlines; a page your client accepts says “standard”, and the business owner who said yes stays the owner.
Your clients already do this every day — Meta, Google and TikTok Ads terms are accepted by click. See the same DPA sent both ways →
Three things to do before the next client.
Write the standard DPA once, before the first engagement — as a page, not a template for Word.
Send it with the proposal: the client accepts in the same sitting they said yes.
When your sub-processor list changes, publish a version; re-acceptance is tracked per client.
Put one standard agreement on Pacts today. Free for 3 standard terms and 5 clients — no card, no time limit.